/* SOFIA v2 — widget flotante y arrastrable, branding VEGA Finance School.
   Todo escopado bajo #sofia-widget-root para no chocar con el CSS de la web host. */
@import url('https://fonts.googleapis.com/css2?family=IBM+Plex+Mono:wght@400;500;600&family=IBM+Plex+Sans:wght@300;400;500;600;700&display=swap');

#sofia-widget-root,
#sofia-widget-root *,
#sofia-widget-root *::before,
#sofia-widget-root *::after {
  box-sizing: border-box !important;
}

#sofia-widget-root {
  /* Núcleo VEGA */
  --vfs-ink:            #0A0E13;
  --vfs-ink-2:          #141A22;
  --vfs-ink-3:          #1F2731;
  --vfs-ink-4:          #2A3340;
  --vfs-ivory:          #FBFAF7;
  --vfs-ivory-2:        #F4EFE6;
  --vfs-ivory-3:        #E7E1D2;
  --vfs-gold:           #B79665;
  --vfs-gold-light:     #D4B896;
  --vfs-gold-dark:      #8F7546;
  --vfs-gold-soft:      rgba(183, 150, 101, 0.16);
  --vfs-success:        #7FB08A;
  --vfs-error:          #C87A6A;

  --sofia-text-light:    #5A6472;
  --sofia-shadow-strong: rgba(10, 14, 19, 0.32);
  --sofia-shadow-soft:   rgba(10, 14, 19, 0.12);

  --vfs-font-sans: 'IBM Plex Sans', -apple-system, BlinkMacSystemFont, 'Segoe UI', Arial, sans-serif;
  --vfs-font-mono: 'IBM Plex Mono', ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
}

#sofia-widget-root,
#sofia-widget-root input,
#sofia-widget-root button,
#sofia-widget-root textarea {
  font-family: var(--vfs-font-sans) !important;
  color: var(--vfs-ink);
}

/* ─── Burbuja flotante ─────────────────────────────────────── */
#sofia-launcher {
  position: fixed; right: 20px; bottom: 20px; z-index: 2147483000;
  width: 64px; height: 64px; border-radius: 50%;
  background: linear-gradient(160deg, var(--vfs-ink) 0%, var(--vfs-ink-2) 60%, var(--vfs-ink-3) 100%);
  border: 1.5px solid var(--vfs-gold);
  box-shadow:
    0 10px 28px rgba(10, 14, 19, 0.42),
    0 0 0 3px rgba(183, 150, 101, 0.12);
  cursor: grab; touch-action: none; user-select: none;
  display: flex; align-items: center; justify-content: center;
  padding: 0; overflow: visible;
  transition: transform .24s ease, box-shadow .24s ease, border-color .24s ease;
}
#sofia-launcher:hover {
  transform: translateY(-2px) scale(1.03);
  box-shadow: 0 14px 34px rgba(10,14,19,.5), 0 0 0 4px rgba(183,150,101,.18);
}
#sofia-launcher:active { cursor: grabbing; }
#sofia-launcher .avatar-img {
  width: 46px; height: 46px; border-radius: 50%; display: block;
  box-shadow: 0 0 0 1px rgba(183,150,101,.55);
  pointer-events: none;
}
#sofia-launcher .pulse {
  position: absolute; inset: 0; border-radius: 50%;
  border: 2px solid var(--vfs-gold);
  animation: sofia-halo-breathe 2.4s ease-out infinite;
  pointer-events: none;
}
#sofia-launcher .badge {
  position: absolute; top: -2px; right: -2px; width: 14px; height: 14px; border-radius: 50%;
  background: var(--vfs-gold); border: 2px solid var(--vfs-ivory); display: none;
  pointer-events: none;
}
#sofia-launcher.has-unread .badge { display: block; }

/* ─── Panel ───────────────────────────────────────────────── */
#sofia-panel {
  position: fixed; right: 20px; bottom: 96px; z-index: 2147483000;
  width: min(420px, calc(100vw - 24px));
  max-width: calc(100vw - 16px);
  height: min(640px, calc(100vh - 120px));
  max-height: calc(100vh - 20px);
  background:
    radial-gradient(circle at 110% -10%, rgba(183,150,101,.22), transparent 40%),
    radial-gradient(circle at -20% 120%, rgba(212,184,150,.10), transparent 45%),
    linear-gradient(160deg, var(--vfs-ivory) 0%, var(--vfs-ivory-2) 100%);
  border: 1px solid rgba(183, 150, 101, 0.28);
  border-radius: 16px;
  box-shadow: 0 24px 60px rgba(10,14,19,.28), 0 2px 0 rgba(255,255,255,.45) inset;
  display: none; flex-direction: column; overflow: hidden;
}
#sofia-panel.open { display: flex; }

/* ─── Header (arrastre) ─────────────────────────────────────── */
#sofia-panel .s-head {
  position: relative;
  display: grid;
  grid-template-columns: auto 1fr auto;
  align-items: center;
  gap: 12px;
  padding: 12px 14px;
  flex: 0 0 auto;
  background: linear-gradient(180deg, var(--vfs-ink) 0%, var(--vfs-ink-2) 100%);
  color: var(--vfs-ivory);
  border-bottom: 1px solid var(--vfs-gold);
  cursor: grab; touch-action: none; user-select: none;
  min-width: 0;
}
#sofia-panel .s-head:active { cursor: grabbing; }
#sofia-panel .s-head::after {
  content: ""; position: absolute; left: 14px; right: 14px; bottom: -1px; height: 1px;
  background: linear-gradient(90deg, transparent 0%, var(--vfs-gold) 30%, var(--vfs-gold) 70%, transparent 100%);
  opacity: .9;
}

#sofia-panel .s-avatar-shell {
  position: relative;
  width: 38px; height: 38px;
  flex: 0 0 auto;
  display: inline-flex; align-items: center; justify-content: center;
}
#sofia-panel .s-avatar-img {
  width: 38px; height: 38px; border-radius: 50%; display: block;
  box-shadow: 0 0 0 1px rgba(183,150,101,.65), 0 4px 12px rgba(0,0,0,.35);
  pointer-events: none;
}
#sofia-panel .s-orbit {
  position: absolute; inset: -5px; border-radius: 50%;
  border: 1px solid rgba(183, 150, 101, 0.55);
  box-shadow: 0 0 10px rgba(183,150,101,.28) inset, 0 0 12px rgba(183,150,101,.22);
  animation: sofia-halo-breathe 3.4s ease-in-out infinite;
  pointer-events: none;
}

#sofia-panel .s-head-content {
  min-width: 0;
  overflow: hidden;
  display: flex;
  flex-direction: column;
  gap: 2px;
}
#sofia-panel .s-title {
  margin: 0;
  font-size: 14px;
  font-weight: 600;
  letter-spacing: 2.2px;
  line-height: 1.15;
  color: var(--vfs-ivory);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
#sofia-panel .s-subtitle {
  margin: 0;
  font-family: var(--vfs-font-mono);
  font-size: 9.5px;
  font-weight: 400;
  letter-spacing: 1.4px;
  text-transform: uppercase;
  color: var(--vfs-gold);
  display: flex;
  align-items: center;
  gap: 6px;
  min-width: 0;
  white-space: nowrap;
  overflow: hidden;
}
#sofia-panel .s-subtitle-text {
  overflow: hidden;
  text-overflow: ellipsis;
  min-width: 0;
}
#sofia-panel .s-dot {
  flex: 0 0 auto;
  display: inline-block;
  width: 6px; height: 6px;
  border-radius: 50%;
  background: var(--vfs-success);
  box-shadow: 0 0 6px rgba(127,176,138,.7);
  animation: sofia-pulse 1.8s ease-in-out infinite;
}

/* Acciones (Soporte + cerrar) */
#sofia-panel .s-head-actions {
  display: inline-flex;
  gap: 6px;
  flex: 0 0 auto;
  align-items: center;
}
#sofia-panel .s-support,
#sofia-panel .s-close {
  height: 32px;
  border-radius: 8px;
  border: 1px solid rgba(251,250,247,.28);
  background: transparent;
  color: var(--vfs-ivory);
  font-family: var(--vfs-font-mono);
  font-size: 10.5px;
  font-weight: 500;
  letter-spacing: 1.2px;
  text-transform: uppercase;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  transition: background .2s ease, border-color .2s ease, color .2s ease;
}
#sofia-panel .s-support {
  padding: 0 10px;
  gap: 6px;
}
#sofia-panel .s-support .s-support-icon {
  font-size: 13px;
  line-height: 1;
}
#sofia-panel .s-support .s-support-label {
  display: inline;
}
#sofia-panel .s-support:hover,
#sofia-panel .s-close:hover {
  background: rgba(183,150,101,.16);
  border-color: var(--vfs-gold);
  color: var(--vfs-gold-light);
}
#sofia-panel .s-close {
  width: 32px;
  padding: 0;
  font-size: 18px;
  letter-spacing: 0;
  line-height: 1;
}

/* ─── Log ───────────────────────────────────────────────── */
#sofia-panel .s-log {
  flex: 1 1 auto;
  min-height: 0;
  overflow-y: auto;
  padding: 16px 16px 12px;
  display: flex;
  flex-direction: column;
  gap: 12px;
  background: radial-gradient(circle at 100% 0%, rgba(183,150,101,.08), transparent 40%), var(--vfs-ivory);
}
#sofia-panel .s-log::-webkit-scrollbar { width: 8px; }
#sofia-panel .s-log::-webkit-scrollbar-track { background: transparent; }
#sofia-panel .s-log::-webkit-scrollbar-thumb { background: rgba(10,14,19,.18); border-radius: 8px; }
#sofia-panel .s-log::-webkit-scrollbar-thumb:hover { background: rgba(183,150,101,.55); }

/* Bienvenida */
#sofia-panel .s-welcome {
  padding: 16px 16px;
  border-radius: 14px;
  background: linear-gradient(180deg, #FFFFFF 0%, var(--vfs-ivory-2) 100%);
  border: 1px solid rgba(183, 150, 101, 0.28);
  box-shadow: 0 6px 18px rgba(10,14,19,.06);
  position: relative; overflow: hidden;
}
#sofia-panel .s-welcome::before {
  content: ""; position: absolute; top: 0; left: 0; right: 0; height: 2px;
  background: linear-gradient(90deg, transparent, var(--vfs-gold), transparent);
}
#sofia-panel .s-welcome h3 {
  margin: 0 0 6px;
  font-size: 15px;
  font-weight: 600;
  color: var(--vfs-ink);
  letter-spacing: 0.2px;
}
#sofia-panel .s-welcome p {
  margin: 0 0 4px;
  font-size: 13px;
  line-height: 1.5;
  color: #37414D;
}
#sofia-panel .s-welcome .drag-hint {
  margin-top: 10px;
  padding-top: 10px;
  border-top: 1px solid rgba(183,150,101,.25);
  font-family: var(--vfs-font-mono);
  font-size: 10px;
  letter-spacing: .4px;
  color: var(--vfs-gold-dark);
  text-transform: uppercase;
}

/* Burbujas de mensaje */
#sofia-panel .msg {
  max-width: 86%;
  padding: 10px 13px;
  border-radius: 12px;
  font-size: 13px;
  line-height: 1.5;
  word-wrap: break-word;
  position: relative;
  animation: sofia-slide-in .24s ease;
}
#sofia-panel .msg.user {
  align-self: flex-end;
  background: linear-gradient(160deg, var(--vfs-ink) 0%, var(--vfs-ink-3) 100%);
  color: var(--vfs-ivory);
  border-radius: 12px 12px 4px 12px;
  border: 1px solid rgba(183, 150, 101, 0.35);
  box-shadow: 0 6px 16px rgba(10, 14, 19, 0.24);
  white-space: pre-wrap;
}
#sofia-panel .msg.sofia {
  align-self: flex-start;
  background: #FFFFFF;
  color: var(--vfs-ink);
  border-radius: 12px 12px 12px 4px;
  border: 1px solid rgba(183, 150, 101, 0.22);
  box-shadow: 0 4px 12px rgba(10, 14, 19, 0.08);
  white-space: pre-wrap;
}
#sofia-panel .msg.sofia::before {
  content: "";
  position: absolute; left: -1px; top: 12px;
  width: 3px; height: 20px;
  background: var(--vfs-gold);
  border-radius: 3px;
  opacity: .85;
}
#sofia-panel .msg .meta {
  font-family: var(--vfs-font-mono);
  font-size: 10px;
  color: var(--sofia-text-light);
  margin-top: 6px;
  letter-spacing: .3px;
}

/* Chips */
#sofia-panel .s-chips {
  display: flex;
  gap: 6px;
  flex-wrap: wrap;
  padding: 10px 14px 0;
  flex: 0 0 auto;
}
#sofia-panel .s-chip {
  height: 28px;
  padding: 0 12px;
  border-radius: 999px;
  background: transparent;
  border: 1px solid rgba(10,14,19,.15);
  color: var(--vfs-ink);
  font-family: var(--vfs-font-mono);
  font-size: 10.5px;
  font-weight: 500;
  letter-spacing: 1.2px;
  text-transform: uppercase;
  cursor: pointer;
  white-space: nowrap;
  transition: all .2s ease;
}
#sofia-panel .s-chip:hover {
  background: var(--vfs-gold-soft);
  border-color: var(--vfs-gold);
  color: var(--vfs-gold-dark);
}
#sofia-panel .s-chip:disabled { opacity: .5; cursor: default; }

/* Input area */
#sofia-panel .s-form {
  display: flex;
  gap: 8px;
  align-items: center;
  padding: 10px 14px 12px;
  background: linear-gradient(180deg, var(--vfs-ivory-2) 0%, var(--vfs-ivory-3) 100%);
  border-top: 1px solid rgba(183, 150, 101, 0.35);
  position: relative;
  flex: 0 0 auto;
}
#sofia-panel .s-form::before {
  content: ""; position: absolute; top: -1px; left: 18px; right: 18px; height: 1px;
  background: linear-gradient(90deg, transparent, var(--vfs-gold), transparent); opacity: .7;
}
#sofia-panel .s-input {
  flex: 1;
  min-width: 0;
  height: 40px;
  padding: 0 14px;
  border-radius: 999px;
  border: 1px solid rgba(10, 14, 19, 0.14);
  background: #FFFFFF;
  color: var(--vfs-ink);
  font-size: 13px;
  outline: none;
  transition: border-color .2s ease, box-shadow .2s ease;
}
#sofia-panel .s-input::placeholder { color: var(--sofia-text-light); }
#sofia-panel .s-input:focus {
  border-color: var(--vfs-gold);
  box-shadow: 0 0 0 3px rgba(183,150,101,.18);
}
#sofia-panel .s-input:disabled { background: #EFEBE1; cursor: not-allowed; }

#sofia-panel .s-send {
  width: 40px; height: 40px; border-radius: 50%;
  flex: 0 0 auto;
  border: 1px solid var(--vfs-gold);
  background: linear-gradient(160deg, var(--vfs-ink) 0%, var(--vfs-ink-2) 100%);
  color: var(--vfs-gold-light);
  font-size: 18px;
  line-height: 1;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 4px 12px rgba(10, 14, 19, 0.28);
  transition: transform .15s ease, box-shadow .2s ease, color .2s ease;
}
#sofia-panel .s-send:hover {
  color: var(--vfs-ivory);
  transform: translateY(-1px);
  box-shadow: 0 6px 18px rgba(10,14,19,.35);
}
#sofia-panel .s-send:disabled {
  opacity: .45;
  cursor: not-allowed;
  transform: none;
  box-shadow: none;
}

/* Escalado (formulario embebido) */
#sofia-panel .s-escalate {
  position: absolute;
  left: 0; right: 0; bottom: 0;
  background: #FFFFFF;
  border-top: 1px solid rgba(183,150,101,.35);
  padding: 14px 16px 16px;
  box-shadow: 0 -6px 20px rgba(10, 14, 19, 0.14);
  border-radius: 14px 14px 0 0;
  max-height: 80%;
  overflow-y: auto;
}
#sofia-panel .s-escalate.hidden { display: none; }
#sofia-panel .s-escalate h3 {
  margin: 0 0 10px;
  font-size: 12px;
  font-weight: 600;
  letter-spacing: 1.4px;
  text-transform: uppercase;
  color: var(--vfs-gold-dark);
  font-family: var(--vfs-font-mono);
}
#sofia-panel .s-escalate label {
  display: block;
  font-family: var(--vfs-font-mono);
  font-size: 10px;
  letter-spacing: 1.2px;
  text-transform: uppercase;
  color: var(--vfs-gold-dark);
  margin-bottom: 10px;
}
#sofia-panel .s-escalate input,
#sofia-panel .s-escalate textarea {
  width: 100%;
  padding: 8px 10px;
  margin-top: 4px;
  border: 1px solid rgba(10, 14, 19, 0.14);
  border-radius: 8px;
  font-size: 13px;
  background: var(--vfs-ivory);
  outline: none;
  transition: border-color .2s ease, box-shadow .2s ease, background .2s ease;
}
#sofia-panel .s-escalate input:focus,
#sofia-panel .s-escalate textarea:focus {
  border-color: var(--vfs-gold);
  background: #FFFFFF;
  box-shadow: 0 0 0 3px rgba(183,150,101,.18);
}
#sofia-panel .s-row {
  display: flex;
  gap: 8px;
  justify-content: flex-end;
  margin-top: 10px;
}
#sofia-panel .s-row button {
  height: 34px;
  padding: 0 14px;
  border-radius: 8px;
  cursor: pointer;
  font-family: var(--vfs-font-mono);
  font-size: 10.5px;
  font-weight: 500;
  letter-spacing: 1.4px;
  text-transform: uppercase;
}
#sofia-panel .esc-cancel {
  background: transparent;
  color: var(--sofia-text-light);
  border: 1px solid rgba(10,14,19,.15);
}
#sofia-panel .esc-cancel:hover {
  border-color: var(--vfs-ink);
  color: var(--vfs-ink);
}
#sofia-panel .esc-send {
  background: linear-gradient(180deg, var(--vfs-ink) 0%, var(--vfs-ink-2) 100%);
  color: var(--vfs-ivory);
  border: 1px solid var(--vfs-gold);
}
#sofia-panel .esc-send:hover {
  background: linear-gradient(180deg, var(--vfs-ink-2) 0%, var(--vfs-ink-3) 100%);
}
#sofia-panel .s-status {
  margin-top: 10px;
  font-size: 12px;
  color: var(--sofia-text-light);
}
#sofia-panel .escalation-cta { margin-top: 6px; }
#sofia-panel .escalation-cta button {
  height: 28px;
  padding: 0 12px;
  border-radius: 999px;
  cursor: pointer;
  background: var(--vfs-gold-soft);
  color: var(--vfs-gold-dark);
  border: 1px solid var(--vfs-gold);
  font-family: var(--vfs-font-mono);
  font-size: 10.5px;
  letter-spacing: 1.2px;
  text-transform: uppercase;
}
#sofia-panel .escalation-cta button:hover {
  background: var(--vfs-gold);
  color: var(--vfs-ink);
}

/* Keyframes */
@keyframes sofia-slide-in {
  from { opacity: 0; transform: translateY(6px); }
  to   { opacity: 1; transform: translateY(0); }
}
@keyframes sofia-pulse {
  0%, 100% { opacity: .35; transform: scale(.9); }
  50%      { opacity: 1;   transform: scale(1.05); }
}
@keyframes sofia-halo-breathe {
  0%, 100% {
    opacity: .55;
    transform: scale(1);
    box-shadow: 0 0 8px rgba(183,150,101,.28) inset, 0 0 10px rgba(183,150,101,.22);
  }
  50% {
    opacity: 1;
    transform: scale(1.06);
    box-shadow: 0 0 14px rgba(183,150,101,.5) inset, 0 0 18px rgba(183,150,101,.42);
  }
}

/* Reducción de movimiento */
@media (prefers-reduced-motion: reduce) {
  #sofia-widget-root #sofia-launcher .pulse,
  #sofia-widget-root #sofia-panel .s-orbit,
  #sofia-widget-root #sofia-panel .s-dot,
  #sofia-widget-root #sofia-panel .msg { animation: none !important; transition: none !important; }
}

/* ─── Responsive ─────────────────────────────────────── */
/* Panel medio-estrecho: reduce el chip de Soporte a solo icono */
@media (max-width: 420px) {
  #sofia-panel .s-support .s-support-label { display: none; }
  #sofia-panel .s-support { width: 32px; padding: 0; }
  #sofia-panel .s-title { font-size: 13px; letter-spacing: 1.8px; }
  #sofia-panel .s-subtitle { font-size: 9px; letter-spacing: 1px; }
}

/* Móvil: panel a pantalla casi completa */
@media (max-width: 480px) {
  #sofia-panel {
    width: calc(100vw - 12px);
    right: 6px;
    left: auto;
    bottom: 84px;
    height: calc(100vh - 100px);
    border-radius: 14px;
  }
  #sofia-launcher {
    right: 14px; bottom: 14px;
    width: 58px; height: 58px;
  }
  #sofia-launcher .avatar-img { width: 42px; height: 42px; }
  #sofia-panel .s-head { padding: 10px 12px; gap: 10px; }
  #sofia-panel .s-log { padding: 14px 12px 10px; }
  #sofia-panel .s-form { padding: 10px 12px 12px; }
  #sofia-panel .s-chips { padding: 10px 12px 0; }
}

/* Pantallas muy altas: no forzar tanto crecimiento del panel */
@media (min-height: 900px) {
  #sofia-panel { height: min(720px, calc(100vh - 140px)); }
}